Tanger Outlets Southaven
How did you get started?
I started as a Customer Service Representative with another Retail Property Management Group when I was 16 years old. I stayed with this company throughout high school and college and continued to further my career with this industry. I have since been a Marketing Admin, Guest Service Manager, a Director of Marketing & Business Development and most recently a General Manager in which I started my new career with Tanger Outlets.
What’s your day-to-day like?
Working as a General Manager at Tanger Outlets is very exciting. Each day is different. I am fortunate enough that I not only get to interact with our tenants but also our shoppers. This gives me the opportunity to not have to be in an office all day. I oversee the security, operations and marketing at the center along with a great team.
What has the economic impact of Tanger Outlets been on DeSoto County so far?
Tanger Outlets Southaven opened on November 20 and created 900 + jobs during this time.
How has the art of marketing changed for you over the years?
Marketing was very event driven when I first started my career. It has since moved to more digital and social media advertising as ways to drive traffic.
Do you have any advice to young women with an interest in your field?
As you are going to school, try to get your foot in the door by maybe seeking out a part-time position. You can always grow with the company as you continue your education.
If you had to do something else for a career, what would it be?
If I could choose anything else, I think I would be a doctor. I love working with people and coming up with solutions to problems.
What has been your proudest moment as GM for Tanger?
Definitely being on stage and welcoming everyone to the Grand Opening of Tanger Outlets Southaven
Do you play a role in the hiring process?
I only play a role in the hiring process for Tanger Employees. That would consist of the Shopper Service’s Representatives and our office staff.
Tell me about a past job you worked that really got you prepared for what you do today.
I have worked in this industry since I was 16. Every position that I have held before this really prepared me for this position in one way or another. Out of all my roles being a Director of Marketing and Business Development really was the stepping stone to get me where I am today. I was involved in so many different things that it prepared me to take on a bigger role such as this one. This including budgeting, leasing, marketing and PR, to name a few.